Psychiatric Service Dog (PSD) and PSD Letter
A Psychiatric Service Dog (PSD) is a service animal that helps mitigate a person’s mental-health–related challenge by performing one or more specific, trained tasks. PSDs are protected under federal laws such as the Americans with Disabilities Act (ADA) and the Fair Housing Act (FHA). Under these laws, individuals with disabilities may be accompanied by their trained PSD in most public places and may live with their PSD in housing—even in properties with “no-pet” policies or breed, size, or weight restrictions, as permitted under federal law.
To qualify for a PSD, a person must have a mental or emotional health condition, and the dog must be trained to perform at least one task that directly supports the person’s symptoms—for example, interrupting panic responses. Individuals may train their dog themselves or work with a professional trainer, as the ADA allows handlers to train their own service dogs.
In housing situations where a disability or the need for a psychiatric service dog is not readily apparent, housing providers may request reliable documentation. In practice, some individuals choose to obtain a PSD letter from a licensed mental health professional to support their request for a reasonable housing accommodation, helping clarify the disability-related need and reduce misunderstandings. While a PSD letter is not required for public access or air travel, some individuals choose to obtain one to support their attestation if questions arise during verification. PSD letters alone do not grant travel access, as proper training is required.
At Official Pets, an independent, licensed healthcare provider evaluates an individual’s mental-health needs and may issue a PSD letter when clinically appropriate. PSD documentation is intended to support legitimate accommodation requests and provide clarity in situations where verification may be requested.
PSD Accommodations Under Federal Law:
May be accommodated in aircraft cabins when properly trained and approved under applicable airline and DOT requirements
Permitted in most public places as a trained service animal under the ADA, as required by law
May qualify for housing accommodations including no-pet properties under the FHA
May be exempt from breed or size restrictions when approved as a reasonable accommodation
May qualify for waived pet fees or deposits in housing covered by federal law
How It Works
Complete a Service
Request Form
Fill out our service request form for a
PSD Letter. It’s quick, easy, and confidential.
Connect With A
Licensed Therapist
A Licensed Healthcare Provider will contact you to complete your PSD evaluation. You can choose to connect by phone or video call, whichever suits you best.
Receive Your
Official PSD Letter
If the provider determines you qualify after your evaluation, your letter will typically be delivered digitally within 24–48 hours of that determination. Expedited service is available for urgent requests.
“Major shoutout to Official Pets! They provided me with fast and efficient service for my PSD letter. The website was really easy to navigate, making the process simple. Lots of good educational stuff on the website too that I didn’t know before. The therapist I worked with was incredibly helpful and understanding, answering all of my questions and provided lots of info on psychiatric service dogs. I was informed on how the process works exactly when it comes to flying with my dog. Thanks to Official Pets, I now feel stress-free traveling with my dog everywhere. If you’re in need of a PSD letter, I definitely recommend Official Pets for their fast service and supportive staff! They go above and beyond to ensure your peace of mind.”
Noah
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