PSD Letters From Official Pets

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Psychiatric Service Dog (PSD) and PSD Letter

Psychiatric service dog representing a PSD letter request

A Psychiatric Service Dog (PSD) is a service animal that helps mitigate a person’s mental-health–related challenge by performing one or more specific, trained tasks. PSDs are protected under federal laws such as the Americans with Disabilities Act (ADA) and the Fair Housing Act (FHA). Under these laws, individuals with disabilities may be accompanied by their trained PSD in most public places and may live with their PSD in housing—even in properties with “no-pet” policies or breed, size, or weight restrictions, as permitted under federal law.

To qualify for a PSD, a person must have a mental or emotional health condition, and the dog must be trained to perform at least one task that directly supports the person’s symptoms—for example, interrupting panic responses. Individuals may train their dog themselves or work with a professional trainer, as the ADA allows handlers to train their own service dogs.

In housing situations where a disability or the need for a psychiatric service dog is not readily apparent, housing providers may request reliable documentation. In practice, some individuals choose to obtain a PSD letter from a licensed mental health professional to support a reasonable housing accommodation request and help clarify the disability-related need, reducing misunderstandings. While a PSD letter is not required for public access under U.S. law and is not itself sufficient for air travel, some individuals choose to obtain documentation to support requests or provide clarification if questions arise during verification, including with certain international airlines or travel requirements. PSD letters alone do not grant travel access, as appropriate training is required.

Through Official Pets, individuals are connected with independent, state-licensed healthcare providers who evaluate an individual’s mental health needs and may, when clinically appropriate, issue a Psychiatric Service Dog (PSD) letter. This documentation is intended to support legitimate accommodation requests and help provide clarity when verification is requested.

PSD Accommodations Under Federal Law

Psychiatric service dog air travel accommodations under federal law

Air Travel

Permitted in aircraft cabins when properly trained and approved, with a completed U.S. DOT Service Animal Form and compliance with airline requirements

Psychiatric service dog public access rights under the ADA

Public Access

Permitted in most public places as a trained service animal

Psychiatric Service Dog Public Access

Housing Accommodations

Eligible for housing accommodations including no-pet housing when approved as a reasonable accommodation

Psychiatric service dog exempt from breed or size restrictions in housing

Breed & Size Accommodations

Exempt from breed or size restrictions in housing when approved as a reasonable accommodation

Psychiatric service dog exempt from pet rent fees and deposits in housing

Pet Rent, Fees & Deposits Relief

Eligible for waived pet rent, fees, or deposits in covered housing when approved as a reasonable accommodation

How It Works

Complete a PSD letter service request form online

Complete a Service Request Form

Fill out our service request form for a 
PSD Letter. It’s quick, easy, and confidential.

Connect with a licensed healthcare provider for a PSD evaluation

Connect With A Licensed Therapist

A Licensed Healthcare Provider will contact you to complete your PSD evaluation. You can choose to connect by phone or video call, whichever suits you best.

Receive a psychiatric service dog letter after evaluation when clinically appropriate

Receive Your PSD Letter

If the provider determines you qualify after your evaluation, your letter will typically be delivered digitally within 24–48 hours of that determination. Expedited service is available for urgent requests.

Client testimonial photo with a psychiatric service dog, verified review

Noah

We’re Here to Answer All of Your Questions and Walk You Through Every Step of Qualifying Your Psychiatric Service Dog

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