You Shouldn’t Have to Choose Between Your Home and Your Pet
By obtaining your ESA letter online, your pet can become an Emotional Support Animal and may live with you in housing with no-pet policies. You deserve to feel comfortable and supported where you live.
An ESA Letter Helps With:
ESA Letter Online From Licensed Healthcare Providers
At Official Pets, our goal is to make the ESA process clear, supportive, and easy to navigate. It begins with a simple online service request form, followed by timely coordination for an ESA evaluation with an experienced, independent, state-licensed healthcare provider who treat each individual with great care tailoring to their specific needs. Evaluations are conducted remotely and include a phone or video consultation, allowing individuals to connect with a licensed professional in a way that feels comfortable and accessible.
We work exclusively with providers licensed in all 50 U.S. states. Our network has extensive experience supporting individuals through the ESA process and preparing compliant ESA documentation. When clinically appropriate, a provider may issue an ESA letter to support a housing accommodation request. Throughout the process, our client support team is available to answer questions and provide guidance, helping ensure a smooth experience from start to finish. Our commitment to reliability, compassionate support, and efficient turnaround times is reflected in the positive reviews we receive from clients.
ESA Letters and Housing Rights Under the Fair Housing Act

An Emotional Support Animal (ESA) is an animal that provides comfort, companionship, and emotional support to individuals experiencing qualifying mental or emotional health conditions. Unlike service animals, ESAs do not require specialized task training. Their benefit comes from their presence and the role they play in supporting emotional well-being and daily stability.
A legitimate ESA letter from a licensed provider supports a reasonable housing accommodation request under the Fair Housing Act (FHA). When approved by a housing provider, an ESA letter may allow individuals to request accommodations related to no-pet policies, breed or size restrictions, and pet-related fees or deposits.
When requesting housing accommodations, it’s important to ensure your ESA letter comes from a state-licensed healthcare provider following a legitimate evaluation. Some websites advertise instant approvals or offer letters without an evaluation, which may not meet federal housing standards and can result in accommodation requests being denied by housing providers.
It is important to note that registrations, certifications, or ID cards offered by other websites are not recognized under HUD guidance on assistance animals for housing and do not replace a provider-issued ESA letter. Under the FHA, valid documentation consists of a letter from a state-licensed provider confirming the clinical need for an Emotional Support Animal. While housing providers make final determinations, proper documentation helps ensure accommodation requests are reviewed appropriately under applicable housing laws.
How It Works
“I want to thank the therapist I was connected with through Official Pets. When my complex announced that pets were no longer allowed, I felt overwhelmed and didn’t know what to do. A friend recommended Official Pets, and I reached out for help. The therapist provided a detailed letter supporting my need for my dogs as emotional support animals and explained why this accommodation was important for my well-being. They handled my situation with urgency and delivered the documentation very quickly. I am now in compliance with my complex’s requirements and am able to keep Winston and Charlie with me as my emotional support animals.”
Understanding ESA Pet Fees, Rent, and Deposits
Emotional Support Animals (ESAs) are treated differently than pets under federal housing law. This guide explains how pet fees, monthly pet rent, and pet deposits apply to ESAs, when housing providers must waive these charges, and what documentation is typically required under the Fair Housing Act.
Can a Landlord Deny an Emotional Support Animal?
Learn when a landlord may legally deny an Emotional Support Animal request and when they cannot under the Fair Housing Act. This guide explains common reasons for denial, documentation requirements, and how individuals can protect their housing rights.
ESA Letters for Housing: Navigating No-Pet Policies
Understand how ESA letters for housing work, what makes documentation legitimate under federal and state law, and how individuals can navigate no-pet housing policies responsibly.
ESA Housing Rights: Fair Housing Act Protections
Learn your rights under the Fair Housing Act for Emotional Support Animals, including no-pet housing protections, landlord obligations, ESA letter requirements, and how to request a reasonable housing accommodation.
Official HUD Guidelines for Emotional Support Animals
The U.S. Department of Housing and Urban Development provides guidance explaining how federal housing law applies to Emotional Support Animal (ESA) accommodation requests. When supported by valid ESA documentation from a licensed healthcare professional, individuals may request reasonable housing accommodations under the Fair Housing Act, including exemptions from pet-related restrictions and fees.
How to Tell Your Landlord About an ESA
Understand when you’re required to disclose an Emotional Support Animal (ESA), what the Fair Housing Act allows, and how to request a housing accommodation properly. This guide explains ESA disclosure timing, landlord obligations, and how to avoid common mistakes that can delay or complicate approval.
ESA Breed and Weight Restrictions Under the Fair Housing Act
Do breed or weight restrictions apply to Emotional Support Animals (ESAs)? This article explains your rights under the Fair Housing Act when housing providers cite restricted breeds or weight limits, when ESAs are protected from these rules, the limited situations where accommodation may be lawfully denied, and why legitimate ESA documentation matters.




